Wayne County's Help line is open 24/7/365 days a year.  Dial 2-1-1 or visit

COVID 19 Assistance

Mental Health

Optum has a toll-free 24 hour Emotional Support Help Line at 866-342-6892 for people who may be experiencing anxiety or stress around COVID-19

The National Disaster Distress Helpline at 1-800-985-5990 offers crisis counseling and emotional support 24 hours a day for anyone experiencing distress or other mental health concerns during the covid-19 outbreak

RALEIGH, May 18, 2020 — The American Red Cross is launching a Virtual Family Assistance Center to support families struggling with loss and grief due to the ongoing coronavirus pandemic.

People can visit to access a support hub with special virtual programs, information, referrals, and services to support families in need. The hub will also connect people to other community resources provided by the American Red Cross and other partners. People without internet access can call 833-492-0094 for help.
“This is an incredibly difficult time for everyone, but especially for those who have lost a loved one due to COVID-19,” said Barry Porter, Regional CEO, American Red Cross Eastern North Carolina Region. “Not only have these families experienced the unexpected passing of a loved one, but they are also facing additional challenges caused by this public health emergency. We want them to know that the Red Cross is here to provide compassion and support as they grieve.”
Many families have experienced a disrupted bereavement and grief process due to restrictions related to COVID-19. To help, the Red Cross has set up a virtual team of specially trained mental health, spiritual care, and health services volunteers who are:
• Connecting with families over the phone to offer condolences, support, and access to resources that may be available
• Providing support for virtual memorial services for families, including connecting with local faith-based community partners
• Hosting online classes to foster resilience and facilitate coping skills
• Sharing information and referrals to state and local agencies as well as other community organizations including legal resources for estate, custody, immigration or other issues

All Family Assistance Center support will be provided virtually and is completely confidential and free.

UNC Virtual Urgent Care 24/7 offers simple, convenient and around-the-clock care for nonemergency medical issues. 

How to Use UNC Urgent Care 24/7

There are several ways to access care through UNC Urgent Care 24/7, which is offered through MDLIVE, a provider of virtual medicine services and software. 

A virtual care doctor will visit with you through a private and secure connection. Then, the physician can diagnose problems, recommend treatment and write prescriptions. Again, people experiencing true emergencies, including chest pain, should still go to a hospital emergency department.

FAMILIES FIRST CORONAVIRUS RESPONSE ACT The legislation provides paid leave, establishes free testing, protects public health workers, and provides important benefits to children and here.

“Episcopal Farmworker Ministry has an emergency fund for latinx agricultural workers (including field workers and workers at meat processing plants, animal farms, nurseries, or packing houses) in Sampson, Lenoir, Harnett, Johnston, Duplin, Bladen and Wayne counties who were affected by the pandemic because of loss of work or because they tested positive for the virus and had unexpected expenses.


Referrals can be made to Individual workers who are interested should text COVID19 to 910.935.0316 and someone will call them back.”



**Looking for other COVID-19 resources, coordination calls, or public engagement opportunities? Visit**

2803 Cashwell Drive, Suite B

Goldsboro, North Carolina   27534 

919.735.3591 (t) - 919.735.3654 (f)




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Financial information about this organization and a copy of its license are available from the State Solicitation Licensing Branch at (888)830-4989.  The license is not an endorsement by the State.

© 2017 United Way of Wayne County