At his weekly COVID briefing and with the attached press release, Governor Cooper announced the opening of the NC HOPE Program (Housing Opportunity and Prevention of Evictions) this afternoon. This statewide program offers renters in all 100 counties who have fallen behind on rent and/or utility payments due to the impact of COVID-19 the opportunity to apply for financial assistance to help with up to six months of rent and/or utility bills. Renters in North Carolina can apply for the program online www.nc211.org/hope , or if they do not have internet or need assistance with the application, they can simply dial 2-1-1 or 888-892-1162 to speak with an NC 211 Intake Specialist who will help complete the application. Important Note: The NC 211 Intake Specialists for HOPE are available between the hours of 7:00 AM and 6:00 PM Monday through Friday. The only 24 hours access for applying for HOPE is throug
h the on-line application. Community Partner organizations all across the state will work with applicants to complete the process and determine award eligibility and amount.
In his remarks, Governor Cooper said, “I am grateful for the efforts of the United Way of North Carolina in making sure the HOPE program can effectively and efficiently support North Carolinians during their difficult time of need”. Launching a statewide program like HOPE would not be possible without the on-going support of each of our United Ways who have built the strong infrastructure for the NC 211 system. Thank you all for our continued support in building and maintaining NC 211!
NC 211 has additional staff dedicated to the HOPE program and that team has been training and preparing for the program launch over the past couple of weeks. We do anticipate there will be a significant increase in call volume at 2-1-1 due to the launch.